It's an enlightening experience to listen to people in lower groups – that is, lower than our own group. If we acknowledge that we may feel uncomfortable, and then relax and just be comfortable with being uncomfortable, we can smile as we hear new perspectives. We may relate to some of the observations and feelings because we have seen them when the players are changed and we are in a lower group.
For those of us who haven't used a wheelchair:
https://www.youtube.com/watch?v=24Ehk15etNU&feature=youtu.be
For those of us who aren't black. The question, "Why is it that white crime is seen as an isolated incident but
black crime is a representation of my entire community?" describes a typical scenario across many hierarchies.
https://www.youtube.com/watch?v=GuVMJmC0V98
